๐ In This Article
The Family Medicine Administrative Challenge
Family medicine practices see 20โ30+ patients per day with an enormous variety of visit types โ acute, chronic, preventive, geriatric, pediatric, behavioral health. The breadth and volume of administrative work is unmatched in any other specialty.
Family Medicine VMA Responsibilities
- High-volume appointment scheduling across multiple visit types
- Chronic Care Management (CCM) program enrollment and monthly call management
- Annual wellness visit prep and care gap closure outreach
- Immunization and screening due date tracking
- Chronic medication refill management
- Lab result management and patient notification
- Referral coordination across multiple specialties
- Patient population health outreach
Chronic Care Management (CCM) and VMAs
CMS reimburses practices for at least 20 minutes of non-face-to-face chronic care management per month for patients with 2+ chronic conditions. A VMA can provide and document CCM services โ generating significant revenue while improving patient outcomes for your highest-risk patients.
Annual Wellness Visit Optimization
Many practices leave Annual Wellness Visit revenue uncaptured because identifying eligible patients and scheduling them is administratively intensive. A VMA can run eligibility reports monthly, reach out to due patients, and ensure your AWV schedule is fully booked.