Complete Service Coverage

Every task below is handled remotely by your dedicated specialist, working inside your existing EHR and practice management software.

  • Prior authorization submission and follow-up
  • EHR chart prep before every appointment
  • Lab result management and patient notification
  • Prescription refill request processing
  • Referral coordination and tracking
  • Patient portal message management
  • Insurance eligibility verification
  • Appointment scheduling support
  • Specialty-specific protocol compliance
  • Monthly KPI reporting

Why Practices Choose Us

πŸ”HIPAA-certified + BAA included
⚑Start in 48 hours
πŸ’°60% cheaper than in-house
πŸ“‹No long-term contracts
🎯Specialty-specific training
πŸ“ŠMonthly KPI reporting

What You Gain

⏰

2–3 Hours Saved Daily

Physicians who use our VMA service consistently reclaim 2–3 hours per day previously spent on administrative tasks β€” reducing burnout and increasing patient capacity.

πŸ’°

60% Cost Reduction

A full-time VMA costs $1,299–$1,799/month vs. $55,000–$80,000/year for an in-house hire including salary, benefits, taxes, and overhead.

πŸ“‰

Fewer Prior Auth Denials

Our VMAs reduce prior authorization denial rates by up to 80% through proactive submission, thorough documentation, and immediate follow-up.

🎯

Specialty-Specific Training

We match your practice with VMAs who have specific experience in your specialty β€” cardiology, orthopedics, family medicine, psychiatry, and more.

Trusted by 500+ Practices Nationwide

Real results from real practices across every specialty.

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"I was spending 3 hours every evening on the EHR. After hiring a VMA for chart prep and prior auths, I'm done by 5:30pm. Our revenue increased 32% in 90 days."

K
Dr. Kevin Patel, MD
Internal Medicine Β· Chicago, IL
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"Our denial rate dropped from 14% to 1.8% in 60 days. The virtual billing team found $67,000 in uncollected revenue in their first month. Absolutely incredible ROI."

M
Dr. Maria Santos, DO
Cardiology Practice Β· Houston, TX
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"Started with just scheduling and reminders. Within a month my no-show rate dropped from 22% to 8%, and I was seeing 3 more patients per day. Wish I'd done this years ago."

P
Dr. Patricia Chen, MD
Family Medicine Β· Portland, OR
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"Our prior authorization turnaround went from 7 days to 2.5 days. Patients are happier, and we're no longer losing procedures to delayed approvals. Game-changer for our orthopedic practice."

J
Dr. James Torres, MD
Orthopedic Surgery Β· Miami, FL
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"The coding accuracy is remarkable β€” 99.1% on our last audit. As a dermatology practice with complex biologic billing, finding a coder who understands our specialty was priceless."

S
Dr. Sarah Kim, MD
Dermatology Β· Los Angeles, CA
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"We set up a CCM program with VMA support and generate $28,000/month in additional Medicare revenue. The program essentially pays for all our virtual staffing costs β€” plus our front desk."

R
Dr. Robert Williams, MD
Geriatrics Group Β· Phoenix, AZ

Service FAQs

Do VMAs work in my existing EHR?
Yes. Our VMAs work directly in your EHR β€” Epic, Athenahealth, eClinicalWorks, Kareo, NextGen, and all major platforms. They log into your system with a dedicated user account and your own access controls.
How is HIPAA compliance maintained remotely?
VMAs sign a BAA, use encrypted VPN connections, access only what's necessary for their role, use HIPAA-compliant communication tools, and undergo annual recertification. We conduct quarterly compliance audits.
What's the onboarding process?
After matching (24hrs), we execute the BAA, set up EHR access, review your protocols, and shadow your workflows. Most VMAs are fully productive within 5–10 days. Our onboarding specialist guides the entire process.

From Our Healthcare Blog

View All 52 Articles β†’

Ready to Transform Your Practice?

HIPAA-certified virtual staff. Start in 48 hours. No long-term contracts. Save 60% vs. in-house.

Let's Get Started

Book your free 30-minute consultation. We'll assess your needs and match you with the right virtual healthcare professional within 24 hours.

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