Complete Service Coverage

Every task below is handled remotely by your dedicated specialist, working inside your existing EHR and practice management software.

  • ICD-10-CM diagnosis coding to highest specificity
  • CPT procedure coding with accurate modifiers
  • HCPCS Level II coding (DME, drugs, supplies)
  • E/M level selection (2025 guidelines)
  • Specialty-specific coding expertise
  • Regular quality audits with accuracy reports
  • Denial root cause analysis for coding errors
  • Annual ICD-10/CPT update implementation
  • HCC coding for risk adjustment programs
  • Coding education for clinical documentation improvement

Why Practices Choose Us

πŸ”HIPAA-certified + BAA included
⚑Start in 48 hours
πŸ’°60% cheaper than in-house
πŸ“‹No long-term contracts
🎯Specialty-specific training
πŸ“ŠMonthly KPI reporting

What You Gain

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99%+ Coding Accuracy

Our CPC/CCS-certified coders consistently achieve 99%+ accuracy on internal and external audits β€” far above the 95% threshold considered compliant by most standards.

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Reduced Audit Risk

Systematic coding compliance programs, prospective claim review, and regular internal audits keep your practice protected from OIG, RAC, and commercial payer investigations.

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Annual Update Management

ICD-10 updates every October 1, CPT every January. We implement all code changes proactively, updating your superbills and charge capture templates before the effective date.

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Free Coding Audit Offer

We offer a free 20-record coding accuracy audit for new clients β€” giving you a baseline and identifying specific improvement opportunities before we start.

Trusted by 500+ Practices Nationwide

Real results from real practices across every specialty.

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"I was spending 3 hours every evening on the EHR. After hiring a VMA for chart prep and prior auths, I'm done by 5:30pm. Our revenue increased 32% in 90 days."

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Dr. Kevin Patel, MD
Internal Medicine Β· Chicago, IL
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"Our denial rate dropped from 14% to 1.8% in 60 days. The virtual billing team found $67,000 in uncollected revenue in their first month. Absolutely incredible ROI."

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Dr. Maria Santos, DO
Cardiology Practice Β· Houston, TX
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"Started with just scheduling and reminders. Within a month my no-show rate dropped from 22% to 8%, and I was seeing 3 more patients per day. Wish I'd done this years ago."

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Dr. Patricia Chen, MD
Family Medicine Β· Portland, OR
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"Our prior authorization turnaround went from 7 days to 2.5 days. Patients are happier, and we're no longer losing procedures to delayed approvals. Game-changer for our orthopedic practice."

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Dr. James Torres, MD
Orthopedic Surgery Β· Miami, FL
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"The coding accuracy is remarkable β€” 99.1% on our last audit. As a dermatology practice with complex biologic billing, finding a coder who understands our specialty was priceless."

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Dr. Sarah Kim, MD
Dermatology Β· Los Angeles, CA
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"We set up a CCM program with VMA support and generate $28,000/month in additional Medicare revenue. The program essentially pays for all our virtual staffing costs β€” plus our front desk."

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Dr. Robert Williams, MD
Geriatrics Group Β· Phoenix, AZ

Service FAQs

What coding certifications do your coders hold?
Our coders hold CPC (Certified Professional Coder), CCS (Certified Coding Specialist), COC (Certified Outpatient Coder), and CRC (Certified Risk Adjustment Coder) credentials from AAPC and AHIMA. Specialty-specific certifications are matched to your practice type.
How do coders access our records securely?
Coders access your EHR through secure VPN or browser-based login for cloud EHRs, using dedicated user accounts with role-appropriate access levels. All access is logged in your EHR's audit trail for HIPAA compliance.
Do you offer a free coding audit?
Yes β€” we offer a complimentary 20-record coding accuracy audit for new practices, including a written report with findings and recommendations. This establishes a baseline and demonstrates our accuracy before you commit.

From Our Healthcare Blog

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Ready to Transform Your Practice?

HIPAA-certified virtual staff. Start in 48 hours. No long-term contracts. Save 60% vs. in-house.

Let's Get Started

Book your free 30-minute consultation. We'll assess your needs and match you with the right virtual healthcare professional within 24 hours.

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