Complete Service Coverage

Every task below is handled remotely by your dedicated specialist, working inside your existing EHR and practice management software.

  • Insurance eligibility verification pre-visit
  • Clean claim creation and electronic submission
  • Denial management and formal appeals
  • AR follow-up at 30/60/90-day aging
  • Payment posting and reconciliation
  • Patient statement generation and follow-up
  • Credentialing monitoring and renewals
  • Monthly KPI dashboard reporting
  • Coordination of benefits management
  • CCM and RPM billing support

Why Practices Choose Us

πŸ”HIPAA-certified + BAA included
⚑Start in 48 hours
πŸ’°60% cheaper than in-house
πŸ“‹No long-term contracts
🎯Specialty-specific training
πŸ“ŠMonthly KPI reporting

What You Gain

πŸ“ˆ

+27% Average Revenue

Our billing clients see an average 27% increase in collected revenue within 90 days β€” through denial reduction, charge capture improvement, and systematic AR follow-up.

πŸ“‰

Under 2% Denial Rate

Industry average denial rate is 5–10%. Our billing specialists consistently maintain denial rates below 2% through clean claim submission and proactive authorization management.

πŸ“Š

Days in AR Under 30

We maintain disciplined AR follow-up timelines that keep days in AR below 30 days for most practices β€” compared to the national average of 45+ days.

πŸ”

Full Transparency

Monthly KPI reports cover collection rate, denial rate, days in AR, top denial reasons, and trending. You see exactly what we're doing and how it's performing.

Trusted by 500+ Practices Nationwide

Real results from real practices across every specialty.

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"I was spending 3 hours every evening on the EHR. After hiring a VMA for chart prep and prior auths, I'm done by 5:30pm. Our revenue increased 32% in 90 days."

K
Dr. Kevin Patel, MD
Internal Medicine Β· Chicago, IL
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"Our denial rate dropped from 14% to 1.8% in 60 days. The virtual billing team found $67,000 in uncollected revenue in their first month. Absolutely incredible ROI."

M
Dr. Maria Santos, DO
Cardiology Practice Β· Houston, TX
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"Started with just scheduling and reminders. Within a month my no-show rate dropped from 22% to 8%, and I was seeing 3 more patients per day. Wish I'd done this years ago."

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Dr. Patricia Chen, MD
Family Medicine Β· Portland, OR
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"Our prior authorization turnaround went from 7 days to 2.5 days. Patients are happier, and we're no longer losing procedures to delayed approvals. Game-changer for our orthopedic practice."

J
Dr. James Torres, MD
Orthopedic Surgery Β· Miami, FL
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"The coding accuracy is remarkable β€” 99.1% on our last audit. As a dermatology practice with complex biologic billing, finding a coder who understands our specialty was priceless."

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Dr. Sarah Kim, MD
Dermatology Β· Los Angeles, CA
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"We set up a CCM program with VMA support and generate $28,000/month in additional Medicare revenue. The program essentially pays for all our virtual staffing costs β€” plus our front desk."

R
Dr. Robert Williams, MD
Geriatrics Group Β· Phoenix, AZ

Service FAQs

What percentage of collections do you charge?
We offer both flat-fee and percentage-of-collections pricing. Percentage-based billing runs 4–6% of net collections depending on practice size and specialty. Flat-fee options are available for high-volume practices. Get a custom quote on your consultation call.
Do you handle all payers including Medicare and Medicaid?
Yes. Our billing specialists are trained on all payer types including Medicare, Medicaid, Medicare Advantage, TRICARE, commercial payers, and self-pay. We maintain active knowledge of each payer's specific billing requirements.
How do you handle billing denials?
We appeal every denial β€” not just high-dollar ones. Each denial is categorized by root cause, and we address both the individual claim and the systematic issue causing it. Most practices see denial rates drop 60–80% within 90 days.

From Our Healthcare Blog

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Ready to Transform Your Practice?

HIPAA-certified virtual staff. Start in 48 hours. No long-term contracts. Save 60% vs. in-house.

Let's Get Started

Book your free 30-minute consultation. We'll assess your needs and match you with the right virtual healthcare professional within 24 hours.

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