Answer every call, fill every slot, and deliver an exceptional patient experience β with a dedicated virtual receptionist who handles your front desk entirely remotely.
Every task below is handled remotely by your dedicated specialist, working inside your existing EHR and practice management software.
Our virtual receptionists answer calls within 3 rings during business hours, dramatically reducing hold times and missed calls that cost you patients.
Multi-touch reminder systems (7 days, 48 hours, 24 hours) with two-way confirmation cut no-show rates by 50β70% on average within 30 days.
Virtual receptionist services from $1,099/month vs. $45,000β$55,000 annually for an in-house front desk hire including all overhead.
Patients who reach a live person instead of voicemail are 3x more likely to book and keep appointments. Your satisfaction scores improve immediately.
Real results from real practices across every specialty.
"I was spending 3 hours every evening on the EHR. After hiring a VMA for chart prep and prior auths, I'm done by 5:30pm. Our revenue increased 32% in 90 days."
"Our denial rate dropped from 14% to 1.8% in 60 days. The virtual billing team found $67,000 in uncollected revenue in their first month. Absolutely incredible ROI."
"Started with just scheduling and reminders. Within a month my no-show rate dropped from 22% to 8%, and I was seeing 3 more patients per day. Wish I'd done this years ago."
"Our prior authorization turnaround went from 7 days to 2.5 days. Patients are happier, and we're no longer losing procedures to delayed approvals. Game-changer for our orthopedic practice."
"The coding accuracy is remarkable β 99.1% on our last audit. As a dermatology practice with complex biologic billing, finding a coder who understands our specialty was priceless."
"We set up a CCM program with VMA support and generate $28,000/month in additional Medicare revenue. The program essentially pays for all our virtual staffing costs β plus our front desk."
Book your free 30-minute consultation. We'll assess your needs and match you with the right virtual healthcare professional within 24 hours.